IT Specialists

Comprehensive IT for Small Businesses

IT that's custom-built for your business.

A complete IT department secured by Technology Alignment, and managed by a team dedicated to your business.

Schedule Your Assessmentfree, no obligation(719) 359-5995talk to a human
14.8 yr
avg. client tenure
13s
help desk response
300+
businesses served
95.68%
client retention
The 4-Tier System

Each tier builds on the last. Security enables support. Support enables strategy. Strategy enables growth.

Tier 1: Foundation

Tier 1: Foundation — Zero-Trust Security That Makes Your Data AI-Ready

Every AI tool your business adopts needs access to data. Without a proper security framework, that access is a liability. Our Zero-Trust architecture verifies every user, device, and connection before granting access, so your sensitive data stays protected while AI tools work at full capacity.

What's Included

Identity-based access control across every endpoint
Continuous verification: never trust, always verify
Advanced threat detection & 24/7 monitoring
Email security & phishing prevention
Compliance management (HIPAA, SOC2, PCI)
Encrypted communications & data-at-rest protection
Tier 2: Support

Tier 2: Support — 13-Second Human Response When You Need It Most

Technology problems cost more than downtime. They stall AI projects, delay decisions, and erode confidence. Our dedicated security experts respond in under 13 seconds, resolving issues before they cascade into business disruptions.

What's Included

13-second average response from a real security expert
Dedicated technicians who already know your environment
Unlimited support requests, no per-ticket fees
Remote & on-site assistance
After-hours emergency support
Proactive monitoring that catches issues before you notice
Tier 3: Strategy

Tier 3: Strategy — Aligning Your Tech With Your Growth Goals

Most IT providers react to problems. We prevent them by aligning your technology roadmap with your business objectives, identifying where AI and automation can deliver the biggest returns and building the infrastructure to support them.

What's Included

Quarterly business & security reviews
Technology roadmap & AI readiness planning
Budget forecasting & vendor negotiation
Digital transformation guidance
Scalability planning for growth phases
Risk assessment & compliance strategy
Tier 4: Growth

Tier 4: Growth — Fully Unlocking AI & Automation to Scale

With a secure foundation, reliable support, and a clear strategy in place, you're ready to accelerate. We deploy AI-powered tools, custom automations, and intelligent workflows that turn your IT from a cost center into a competitive advantage.

What's Included

AI-powered business tools & intelligent workflows
Custom applications & process automation
Unlimited IT projects included, no change-order fees
System migrations & cloud optimization
Website, SEO & digital presence optimization
Compliance & technology framework tracking

All four tiers. One flat monthly fee. No per-ticket charges. No change-order fees. No surprise invoices. Every tier is included so you never have to choose between security and growth.

FrameworkOS

Always know where your IT stands.

A live scorecard of your technology environment, the risks that need attention, and the plan to resolve them. Updated continuously.

  • Score your posture

    See your technology health in one number.

  • Surface the gaps

    Risk-rated findings in plain language.

  • Track the plan

    A roadmap that updates as work gets done.

See how FrameworkOS works
frameworkos.app / posture

Technology Posture

Q2 2026 • Updated 2 hours ago

87/100

↑ 12 pts this quarter

Security & Access
92
Infrastructure & Ops
84
Compliance & Risk
78
Identity Management
95
The Details

What you stop worrying about.

Five categories of IT work your team no longer has to think about. All managed, monitored, and updated for a flat monthly fee.

Support

  • Unlimited technical support (M-F 8-5 MST)
  • Phone, email, and instant chat
  • Documentation of critical IT services and applications
  • Vendor liaison services
  • Complimentary warranty processing
Security Built In

Comprehensive Cyber Security.

SASE + Zero Trust as a service. Secure access, network protection, threat detection, and compliance — managed end to end.

Prevention

  • Zero Trust enforcement for all connections
  • Next-gen firewall, secure DNS, and filtering
  • Conditional access and identity-aware policies
  • Integrated IPsec for protected tunnels

Detection

  • Real-time analytics across devices, users, and cloud
  • 24/7 expert MXDR with continual threat hunting
  • Integrated SSL inspection, DPI, IDS/IPS, SIEM, EDR
  • Advanced forensic investigation

Response

  • 24/7 remediation guidance
  • Automated response playbooks
  • Centralized case management
  • Context-driven threat visibility

Compliance

  • Log collection with flexible retention
  • Prebuilt dashboards and reports
  • Real-time continuous compliance monitoring
  • Enforced endpoint, network, and user security
12+security solutions consolidated into one program
~70%cost reduction vs. separate point solutions
24/7detection, response, and threat hunting
“IT Specialists has been an indispensable part of our success. They have gone far beyond managing our computers, helping with business ideas, marketing, websites, phone issues, and more.”
MB
Mike Bauer, Founder
Colorado Canine Orthopedics

Built for Colorado businesses

HealthcareNonprofitsAccounting & FinanceManufacturingRemote-First TeamsConstruction
Next Steps

How we get started.

Fully operational in 30 to 45 days. Zero downtime.

01

We learn your business

What systems you depend on, where the pain points are, what compliance you need, and where you're headed.

02

We design a solution that fits

What needs to be secured, what can stay, how everything connects. You see the full picture before anything changes.

03

We deploy without disruption

Security framework, monitoring, tools, and training. Fully operational in 30 to 45 days. Zero downtime.

04

We manage and improve continuously

Security monitoring, helpdesk, strategic planning, vendor management, and continuous Technology Alignment.

5 Security Gaps Holding Your Business Back From AI guide cover
Free Framework

5 Security Gaps Holding Your Business Back From AI

The framework we use to secure 300+ businesses.

Get It Free

Let's build IT that actually works for your business.

Every business is different. Tell us about yours.

Schedule Your AssessmentCall (719) 359-5995
Small Business IT FAQ

What growing businesses ask us

We provide a premium IT experience, not a "reactive" helpdesk service. Some small businesses tell us they are tired of 2- and 3-day wait times and paying for security software that was never actually deployed, let alone configured. We solve this through Technology Alignment—using our FrameworkOS platform to proactively audit your systems against our 300+ technology standards. We limit our client intake to ensure our contracted clients receive a 13-second average live phone response.
Our client base ranges from 1 to 300 users, but we provide the most value to organizations with 10 to 50 employees. These companies are often in a growth phase where they need reliable, comprehensive IT that actually helps them focus on their core business and completely remove technology problems.
We provide active support on Day 1. Most essential tools are deployed within 3 business days. While the full optimization process (staff training and technical debt review) takes about 3 weeks, your organization is typically in full maintenance mode by the end of the first month.
Our minimum agreement is a one-year term. We believe in the first 30 days to 3 months you will see an incredible difference from your previous IT provider. Change takes time, and making an impact requires a 1-year commitment to see the full results. After the first year, we offer a three-year option with a commitment discount. We have retained 95.68% of our clients for an average of 14.8 years, and we work to pass our operational cost savings back to these long-term partners.
Most clients invest between $2,000 and $6,000 per month. Pricing starts at $2,000/mo and is based on your specific technology profile, business systems, and compliance requirements.
We provide unlimited support and security for existing systems. The only time to expect one-time billing fees is during growth—new buildings, expansion, system migrations, or similar. We also don't include Breach Remediation for cybersecurity attacks or data breaches. You can read about why we don't cover Breach Remediation services on our blog. Professional Services can be paid for à la carte with clearly scoped quotes, or you can take advantage of our Professional Services as a Service (PSaaS) for unlimited projects at a fixed monthly rate.
We won't make you "rip and replace" perfectly valid technology for the sake of replacing it with our preferred hardware, vendor, etc. Our technology alignment standards are based on agnostic best practices and configurations—if something you are using (that's not provided by our team) is in place, we'll audit it against the same set of standards we compare our preferred solutions against. If it can be aligned, we will; if not, we'll explain our findings in FrameworkOS. We only recommend replacements if a tool is obsolete, insecure, or causing friction for your staff.
AI is only as good as the data it can access—and it's only as safe as the controls you have in place. We help you adopt AI by first building a secure foundation. This means we classify your information and enforce strict identity management so your AI tools can deliver results without ever exposing sensitive data to the public web.
Compliance is a core part of our Technology Alignment process. We offer specialized compliance add-ons tailored to your regulatory needs, whether you are an accountant handling financial data or a healthcare provider under HIPAA. We don't just "tell" you how to be compliant; we help build the technical controls, generate the documentation, and use FrameworkOS to audit those systems.
We provide a comprehensive package designed for operational uptime. Your flat monthly fee includes but is not limited to: Unlimited Technical Support (13-second average response), Fractional CIO Services for long-term strategy, Next-Gen Security (EDR, vulnerability scanning, and privilege management), Business Continuity (cloud backup and disaster recovery), Licensing & Management (Microsoft 365/Google Workspace and SaaS monitoring), and Infrastructure Care (patching, monitoring, and proactive maintenance). It is one predictable investment that covers everything your business needs to stay secure and productive. For a complete list of services, please refer to your quote and the master services agreement and services guide referenced on your specific quote.