The human-trust layer that makes AI adoption safe for your business.

We sell standards, not tools. Most MSPs stack software — EDR, MFA, a firewall — and call it cybersecurity. We implement and continuously audit the configurations that make those tools actually protect you: removing local admin rights, enforcing conditional access, segmenting networks with Zero Trust, and staging patches instead of auto-applying them. Plus we have a 13-second average live phone response, 99.99% uptime commitment, and 14.8-year average client tenure.

Most of our clients invest $125–$225 per user per month for full managed IT and security, depending on size, compliance needs, and whether infrastructure (phones, cabling, cloud storage) is bundled in. We do not publish exact pricing because the right package for a 15-person law firm with HIPAA-adjacent data is not the same as a 120-person manufacturer with OT networks. We quote a flat monthly fee after a free IT & Security Assessment so there are no surprise invoices.

Break/fix means you only pay when something breaks — which incentivizes slow, expensive responses and leaves prevention off the table. Managed services is a flat monthly fee that covers monitoring, maintenance, security, help desk, and strategy. Our model eliminates the financial conflict of interest: we make more money when your environment runs smoothly, not when it fails.

Our live help desk phone response averages 13 seconds. You reach a U.S.-based engineer — not a ticket form, not an overseas tier-1 screener reading a script. For true emergencies (ransomware, outage, total loss of access), we have 24/7/365 emergency support at (719) 359-5995.

Yes. Microsoft 365 is where most of our clients live — including Entra ID (Azure AD), SharePoint, Teams, Intune, and Defender for Business / Defender for Endpoint. We also support Google Workspace, Microsoft Azure, and AWS environments, and we routinely migrate clients between platforms when the business case is right.

Yes — this is our co-managed model. If you have an internal IT manager or small IT team, we plug in as the cybersecurity and infrastructure specialists they don’t have time (or budget) to hire in-house: 24/7 SOC monitoring, identity hardening, compliance engineering, and escalation. Your team stays in control of user-facing IT; we become their force multiplier on the security and architecture side.

A standard onboarding takes 2–4 weeks from signed agreement to fully secured steady state. Week 1 is discovery and inventory. Week 2 is baseline hardening — MFA, conditional access, removing local admin, EDR deployment, backup verification. Week 3–4 is documentation, monitoring rollout, and training. Break/fix-style emergencies we can absorb same-day.

Yes. See our Cybersecurity page (/cybersecurity) — we offer Zero Trust architecture, SASE, managed EDR, SIEM / Managed XDR (24/7 SOC), identity security, GRC / compliance, and security awareness training. Businesses with existing IT teams typically engage us for co-managed security (/for-it-managers). Businesses without internal IT typically bundle security into our full managed IT service (/for-smbs).